Cloud computing is a marketing term for technologies delivered for IT services over the Internet. It takes the form of web-based tools or applications that users can access and use through a web browser as if the programs were installed locally on their own computers. This concept can be drawn with the electricity grid, wherein end-users consume power without needing to understand the component devices or infrastructure required to provide the service.
Over the course of 18 months we developed a NEW Network Support Program Designed for Businesses That Don’t Want To Worry About Their Network’s Security, Reliability, or Stability Again. This program is designed to give you all of the network support, security, and maintenance you need without the expense and overhead of a full-time IT staff.
Using Managed Services means that you transfer the day-to-day management of a specific area of business into the hands of an organization that specializes in that area. NetShield was developed by listening to customers Begging Us To Deliver This New Service to replace or augment their existing IT department. With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. But obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 75 workstations. Companies don’t have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure their network. This inevitably results in a network that is ill-maintained and unstable, which then results in excessive down-time, overspending on IT support, and expensive recovery costs.
Network Concepts NetShield provides teams of highly trained engineers and experts who specialize in the management of IT infrastructure – that is, the computers, networks, software, printers and other elements that comprise the backbone of information exchange within a company.
When you sign up for one of Network Concepts NetShield Managed Services Plans, we custom-build you a dedicated Service Team of certified engineers to ensure that you have the right mix of engineers’ unique knowledge and skills to bring about significant, lasting improvements for your organization—at a fraction of the cost of having your own certified Technology Department.
Your dedicated Team will stay on top of ever-changing technologies, so that you don’t have to—and manage all of your technology needs and complications, so that you can focus on your mission and run your organization with maximum efficiency and reliability. If you rely on a “one-man-band” operation, you might find yourself without any help when they go on vacation, get sick, or when they are simply too busy servicing other customers. Having multiple technicians on staff is not a guarantee of fast, reliable service, but you are far more likely to have someone to talk to when you have a problem. Another reason you want multiple technicians is because no one computer guy – no matter how good – has infinite knowledge about every type of software, hardware, and platform. Multiple technicians mean multiple skill sets and a higher likelihood that your computer problem will get resolved faster. We are large enough to handle any computer job, yet small enough to still provide you with the individual attention you deserve. We are your dedicated IT Department. You will have direct access to our staff in order to handle any problems, concerns, questions, or issues you may have.
There are no shortages of horror stories about fly-by-night computer repair shops or incompetent IT staff causing problems as a result of their unethical or incompetent behavior. I’m sure if you talk to your own friends and family you will get an ear-full of the unfortunate experiences they have encountered in this area. Below are just some reasons why over 200 Companies in the Delaware Valley trust Network Concepts to Support and Manage their Computer Network.
“Flat-fee” pricing structure, that brings you unlimited support. Our unique NetShield pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing charges.
We give you a Help Desk. Call us as much as you want for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can assist you right over the phone, just call our toll-free support phone number.
Certifications or expertise on solving your particular problem. Do NOT let someone practice on your systems. If they have not worked on your problem before, they should TELL you that in advance. There is too much risk involved financially and in your data and equipment. Network Concepts is one of the only Microsoft Certified Gold Partners that holds 4 individual competencies and the Small Business Specialist designation in the Greater Philadelphia Area. Our engineers have earned certifications from many other vendors including Cisco, Symantec, SonicWALL, and HP. Additionally, our engineering team participates in a year-round continuing education program to ensure they are up-to-date with the newest trends in computer technology.
Brick and Mortar Location. Let’s face it; there are a lot of other computer repair technicians out there, but most are new or just getting started. You want to make sure you avoid hiring a fly-by-night technician between jobs that sets up shop one day, and is out of business within a month or a year. Only deal with computer technicians and repair shops that have a proven track record in your area and have a location you can visit. Network Concepts has been servicing customers with an office and showroom for years.
We are far less expensive than hiring a full-time IT guy or increasing the current IT department. Just run the numbers and compare it to building an IT department. By outsourcing your computer support to us, we can save you thousands of dollars on HR Costs, salaries, taxes, benefits and equipment while giving you the expertise and experience of an entire IT Department.
You will have ALL of the benefits of an
in-house IT department WITHOUT all of the costs. As a
Managed Network Service Plan customer, you’ll have access to a
knowledgeable support staff that can be reached immediately
should you have any kind of problem or question.
Click here or give us a call we can sit down over lunch and discuss all the options 215-723-3495 or email us at Sales@networkconceptsinc.com
NetShield: Silver - Gold - Platinum